====== Soft Skills ======

===== General Principles =====

[[https://www.cmu.edu/randyslecture/|The Pausch Theorem]]: People won't remember what you **said**, but they will remember how you made them **feel**.

[[https://en.wikipedia.org/wiki/Golden_Rule|The Golden Rule]] - a 0th order default guess on what to do in a tricky situation when you don't have time to think

[[https://www.npr.org/2023/01/25/1150972343/how-to-say-sorry-give-good-apology|How To Apologize]] - 6 Key Steps:
  - "Say you're sorry. Not that you 'regret,' not that you are 'devastated.' Say you're 'sorry.'"
  - "Say what it is that you're apologizing for. Be specific."
  - "Show you understand why it was bad, take ownership, and show that you understand why you caused hurt."
  - "Don't make excuses."
  - "Say why it won't happen again. What steps are you taking?"
  - "If it's relevant, make reparations: 'I'm going to pay for the dry cleaning. Just send the bill to me. I'm going to do my best to fix what I did.'"

===== Mentoring =====

[[https://nap.nationalacademies.org/resource/25568/interactive/index.html|The Science of Effective Mentorship in STEMM (Online Guide V1.0)]] - {{the_science_of_effective_mentorship_in_stemm.pdf|PDF version here}}



[[https://cimerproject.org/|Center for the Improvement of Mentored Experiences in Research (CIMER)]]

===== Communication Skills =====

[[https://lorettajross.com/callingin-online|Calling In (Loretta J. Ross)]] - vs. Calling Out 

[[https://hr.msu.edu/professional-development/courses/communication/index.html|Communication Courses from MSU HR]]
 
[[https://ombud.msu.edu/education-training-assessments|Education, Training & Assessments from The Ombuds Office]]
 
[[https://grad.msu.edu/feature/navigating-phd-workshops|Navigating the Ph.D. Workshops from The Graduate School]]
 
[[https://health4u.msu.edu/courses/effective-listening|Effective Listening]]
 
[[https://natsci.msu.edu/graduate/current-students/professional-development.aspx|Grad Student Professional Development from CNS]]

[[https://ombud.msu.edu/resources-self-help/for-graduate-students/writing-effective-letter-or-email|Writing Professional Emails]]

[[cultural_competency_workshop_resources|Cultural Competency Workshop Resources]]

===== Adulting =====

[[https://www.canr.msu.edu/adulting101/|Adulting 101]]

[[https://www.canr.msu.edu/tag/budgeting|Budgeting]]


===== Conflict Resolution =====
 
The following is a selection of resources that were shared with us during a difficult conversations workshop led by Ryan Smith (MSU Ombudsperson) that we had during a group meeting in 2025(?). 

{{conflict_resolution_brochure_pdf.pdf|Conflict Resolution Brochure from Ryan Smith (MSU Ombudsperson)}}

{{group_work_and_difficult_conversations_frib_work_group.pptx|Ryan Smith's slide on Conflict Resolution}}

[[https://en.wikipedia.org/wiki/Crucial_Conversations:_Tools_for_Talking_When_Stakes_Are_High | Crucial Conversations: Tools for Talking When Stakes Are High (Book)]]

[[https://www.youtube.com/watch?v=wtl5UrrgU8c |  The secret to giving great feedback TED Video]]