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--- soft_skills [2024/09/19 20:20]
singhj
+++ soft_skills [2025/10/29 11:51] (current)
boyera [AB] Added new section with resources from "Difficult Conversations Workshop" given by Ryan Smith during one of our group meetings
@@ Line 6: / Line 6: @@
 [[https://en.wikipedia.org/wiki/Golden_Rule|The Golden Rule]] - a 0th order default guess on what to do in a tricky situation when you don't have time to think
+[[https://www.npr.org/2023/01/25/1150972343/how-to-say-sorry-give-good-apology|How To Apologize]] - 6 Key Steps:
+  - "Say you're sorry. Not that you 'regret,' not that you are 'devastated.' Say you're 'sorry.'"
+  - "Say what it is that you're apologizing for. Be specific."
+  - "Show you understand why it was bad, take ownership, and show that you understand why you caused hurt."
+  - "Don't make excuses."
+  - "Say why it won't happen again. What steps are you taking?"
+  - "If it's relevant, make reparations: 'I'm going to pay for the dry cleaning. Just send the bill to me. I'm going to do my best to fix what I did.'"
 ===== Mentoring =====
-[[https://nap.nationalacademies.org/resource/25568/interactive/index.html|The Science of Effective Mentorship in STEMM (Online Guide V1.0)]] - [[the_science_of_effective_mentorship_in_stemm.pdf|PDF version here]].
+[[https://nap.nationalacademies.org/resource/25568/interactive/index.html|The Science of Effective Mentorship in STEMM (Online Guide V1.0)]] - {{the_science_of_effective_mentorship_in_stemm.pdf|PDF version here}}
 [[https://cimerproject.org/|Center for the Improvement of Mentored Experiences in Research (CIMER)]]
 ===== Communication Skills =====
+[[https://lorettajross.com/callingin-online|Calling In (Loretta J. Ross)]] - vs. Calling Out
 [[https://hr.msu.edu/professional-development/courses/communication/index.html|Communication Courses from MSU HR]]
@@ Line 27: / Line 39: @@
 [[https://ombud.msu.edu/resources-self-help/for-graduate-students/writing-effective-letter-or-email|Writing Professional Emails]]
-[[https://wikihost.nscl.msu.edu/spinlab/doku.php?id=cultural_competency_workshop_resources|Cultural Competency Workshop Resources]]
+[[cultural_competency_workshop_resources|Cultural Competency Workshop Resources]]
 ===== Adulting =====
@@ Line 34: / Line 46: @@
 [[https://www.canr.msu.edu/tag/budgeting|Budgeting]]
+===== Conflict Resolution =====
+The following is a selection of resources that were shared with us during a difficult conversations workshop led by Ryan Smith (MSU Ombudsperson) that we had during a group meeting in 2025(?).
+{{conflict_resolution_brochure_pdf.pdf|Conflict Resolution Brochure from Ryan Smith (MSU Ombudsperson)}}
+{{group_work_and_difficult_conversations_frib_work_group.pptx|Ryan Smith's slide on Conflict Resolution}}
+[[https://en.wikipedia.org/wiki/Crucial_Conversations:_Tools_for_Talking_When_Stakes_Are_High | Crucial Conversations: Tools for Talking When Stakes Are High (Book)]]
+[[https://www.youtube.com/watch?v=wtl5UrrgU8c |  The secret to giving great feedback TED Video]]

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