Here are a variety of questions which students (both new and old!) may have about working at the lab.

Be sure to consult the [[resources:resources|Administrative Resources]] page for administrative and department level questions.

{{resources:s10203-ma-000125-r004.pdf|Getting Started Guide from the portal}}

If you have a question that is not addressed in this FAQ, or if the FAQ is out-of-date, the portal is the best place to look. There are teams of people at FRIB employed to make sure all the information you could need is available and up-to-date; [[https://portal.frib.msu.edu/sites/bussupport/businessit/SitePages/Home.aspx|here]].

====== FAQ ======

**How do I set up a Two-Factor Authentication?**
  * In order to access FRIB application from outside the laboratory, the Symantec two-factor VIP Access application needs to be set up. For instructions see {{resources:t10300-ma-005067-r003.pdf|here}}.

**How do I access my lab applications (including remote desktop and PuTTY) from my personal device?**
  * See {{resources:s10204-ma-004562-r005.pdf|here}} how to Utilize Citrix for Remote Access to FRIB Laboratory Resources.

**How do I access my lab email on my phone?**
  * [[https://portal.frib.msu.edu/sites/bussupport/businessit/ITSystemsSupport/SitePages/Email%20on%20Moblie%20Devices.aspx|Here]] is a lab sponsored guide for both iPhone and Android using the Outlook and Gmail app.

**How can I configure passwordless login to the gateway and other NSCL/FRIB computers (fishtank, fireside, jinacalc, etc.)?**
  * As with most Linux questions, once you know what to search, Google is your answer. [[https://linuxize.com/post/how-to-setup-passwordless-ssh-login/|Here]] is a sample step-by-step guide.

**I walk away from my desk for five minutes and my ssh session times out, can I stop this?**
  * Yes! There is a parameter called ServerAliveInterval which will keep sessions alive. A guide is [[https://patrickmn.com/aside/how-to-keep-alive-ssh-sessions/|here]].

**How do I access journal articles from home?**
  * There are a variety of possibilities, from connecting to campus via a VPN or other remote connection (I once used curl to download an article directly to fishtank which I could then scp back to my computer!).
  * MSU libraries details some instructions [[https://lib.msu.edu/rds/offcampus-access/|here]].
  * By far the easiest method I've found is to create a proxy server bookmarklet à la [[https://www.lib.purdue.edu/help/bookmarklet|this Purdue guide]].
      * You then simply replace the Purdue href with the MSU one: "http://proxy1.cl.msu.edu/login?url=%22+location.href"
      * Your final bookmarklet should look like this: javascript:void(location.href="http://proxy1.cl.msu.edu/login?url=%22+location.href) 
      * Now whenever you are up against a journal's paywall you merely need to click this bookmark, login to your MSU account, and voilà!