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====== FAQ ====== | ====== FAQ ====== | ||
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**How do I set up a Two-Factor Authentication?** | **How do I set up a Two-Factor Authentication?** | ||
* In order to access FRIB application from outside the laboratory, the Symantec two-factor VIP Access application needs to be set up. For instructions see {{resources:t10300-ma-005067-r003.pdf|here}}. | * In order to access FRIB application from outside the laboratory, the Symantec two-factor VIP Access application needs to be set up. For instructions see {{resources:t10300-ma-005067-r003.pdf|here}}. | ||
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**How do I access my lab applications (including remote desktop and PuTTY) from my personal device?** | **How do I access my lab applications (including remote desktop and PuTTY) from my personal device?** | ||
- | * See {{resources:s10204-ma-004612-r002.pdf|here}} how to Utilize Citrix for Remote Access to FRIB Laboratory Resources. | + | * See {{resources:s10204-ma-004562-r005.pdf|here}} how to Utilize Citrix for Remote Access to FRIB Laboratory Resources. |
**How do I access my lab email on my phone?** | **How do I access my lab email on my phone?** | ||
* [[https://portal.frib.msu.edu/sites/bussupport/businessit/ITSystemsSupport/SitePages/Email%20on%20Moblie%20Devices.aspx|Here]] is a lab sponsored guide for both iPhone and Android using the Outlook and Gmail app. | * [[https://portal.frib.msu.edu/sites/bussupport/businessit/ITSystemsSupport/SitePages/Email%20on%20Moblie%20Devices.aspx|Here]] is a lab sponsored guide for both iPhone and Android using the Outlook and Gmail app. | ||
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**How can I configure passwordless login to the gateway and other NSCL/FRIB computers (fishtank, fireside, jinacalc, etc.)?** | **How can I configure passwordless login to the gateway and other NSCL/FRIB computers (fishtank, fireside, jinacalc, etc.)?** | ||
* As with most Linux questions, once you know what to search, Google is your answer. [[https://linuxize.com/post/how-to-setup-passwordless-ssh-login/|Here]] is a sample step-by-step guide. | * As with most Linux questions, once you know what to search, Google is your answer. [[https://linuxize.com/post/how-to-setup-passwordless-ssh-login/|Here]] is a sample step-by-step guide. | ||
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**I walk away from my desk for five minutes and my ssh session times out, can I stop this?** | **I walk away from my desk for five minutes and my ssh session times out, can I stop this?** | ||
* Yes! There is a parameter called ServerAliveInterval which will keep sessions alive. A guide is [[https://patrickmn.com/aside/how-to-keep-alive-ssh-sessions/|here]]. | * Yes! There is a parameter called ServerAliveInterval which will keep sessions alive. A guide is [[https://patrickmn.com/aside/how-to-keep-alive-ssh-sessions/|here]]. | ||
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**How do I access journal articles from home?** | **How do I access journal articles from home?** | ||
* There are a variety of possibilities, from connecting to campus via a VPN or other remote connection (I once used curl to download an article directly to fishtank which I could then scp back to my computer!). | * There are a variety of possibilities, from connecting to campus via a VPN or other remote connection (I once used curl to download an article directly to fishtank which I could then scp back to my computer!). |